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Account, Billing & Plans

Wevion pricing, plans & billing — complete guide

Plans, subscription, Stripe billing, AI credits, cancel + downgrade, invoices. The Organization owner's index for everything billing.

Written By Salvatore Sinigaglia

Last updated 8 days ago

Plans, subscription, Stripe billing, AI credits, cancel + downgrade, invoices. The Organization owner's index for everything billing.

Wevion pricing, plans & billing — complete guide

TL;DR: Wevion has tiered subscription plans — Starter, Pro, Plus (public) plus a custom Enterprise (hidden) — at /settings/team/billing, plus separate AI credits (a monthly grant + purchasable top-ups) for Wavo + Creative Hub usage. Both billed via Stripe. The trial is 14 days from sign-up, with no card to start; upgrades are immediate and prorated, price downgrades are deferred to period end (no proration), and cancel takes effect at period end. This pillar indexes everything billing.

Table of contents

Plans + pricing tiers

Subscription tiers vary by:

  • Number of ad accounts connectable
  • Team size cap
  • AI credit allowance
  • Advanced features (rules complexity, Cross-Channel Analytics flag)
  • Support level

Current plan visible at /settings/team/billing.

Trial + first subscription

Trial = 14-day evaluation window that starts at sign-up. No card is needed to start, and nothing is charged during the trial.

  • Trial duration: 14 days from sign-up
  • Wevion asks for a card from day 7, or earlier if the trial credits run out
  • With a card added, Stripe charges at day 14 and your plan starts; with no card, the account becomes read-only
  • Data preserved during transition
  • Annual vs monthly cadence options (annual usually discounted, −20%)

See tr-201 FAQ trials + billing for common questions.

Manage billing + Stripe

Stripe is the payment processor. Wevion never stores card data.

  • Top-up + subscription via Stripe checkout
  • 3D-Secure verification when required by card issuer
  • VAT handling for EU customers
  • Tax invoice + receipt auto-emailed

Settings: /settings/team/billing → Billing details + payment methods + invoices.

Credits (AI usage)

Separate ledger from subscription. Each plan gets a monthly credit grant (it resets on the 1st of the month and unused grant credits expire); purchased top-up credits do not expire.

Buy top-up packages (starter 5k / standard 20k / pro 50k) via Stripe in the same /settings/team/billing page — available on every plan. Optional auto-recharge buys a package when your balance drops below a threshold (with a monthly cap you set).

Cancel + downgrade

  • Cancel: subscription ends at current period's end. No further charges.
  • Downgrade (price drop): deferred to period end via a Stripe Subscription Schedule — you keep the higher plan until then, with no proration/credit. A 7-day cooldown may apply between downgrades.
  • Upgrade mid-cycle: charged the prorated difference immediately.
  • Remove extra seats: not credited (proration_behavior: 'none'); the lower cost applies from the next cycle.

Workspace data is preserved through cancellation: you keep full access until the current period ends, after which the workspace becomes read-only: you can still log in and see your data.

Invoices + receipts

/settings/team/billing → Invoices. Download PDF per period. Stripe auto-emails after each charge.

For VAT exemption (B2B EU): add VAT ID in billing details.

FAQ

How long is the trial?

14 days from sign-up, with no card needed to start. Check /settings/team/billing for your exact expiry.

What happens after the trial ends?

If you added a card, Stripe charges it at day 14 and your plan starts. With no card, nothing is charged and the account becomes read-only. Data is preserved either way.

Can I downgrade mid-cycle?

Yes, but a price downgrade is deferred to period end (Stripe Subscription Schedule) and is not prorated — you keep the higher plan you paid for until then, then the lower price applies. A 7-day cooldown may apply between downgrades.

What's the refund policy?

Wevion does not auto-prorate refunds on cancellation; refunds are case-by-case via support. The binding terms are in your subscription agreement and the Terms of Service. See acc-116 refund policy.

What if my card is declined?

Common: insufficient funds, expired card, 3DS verification needed, address mismatch. See acc-118 billing troubleshooting.

Multi-workspace billing?

One subscription per Organization: all the Organization's workspaces share the same plan and billing. The number of workspaces you can create is set by the plan's workspace quota.

Are credits the same as subscription?

No. Subscription = features. Credits = AI usage (Wavo + Creative Hub). You typically need both.

Tax / VAT?

Stripe handles tax based on your billing address. EU: VAT if applicable. US: state tax per Stripe Tax.

Next steps

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